Since most posters have stated frustration and having to deal with mulitple reps on the phone, I elected to use the E-mail option in the Dell Support section. Like everyone else, I was not able to detect 5 ghz band and my speed at 2.4 ghz was maxing out at 72 mbps. Thank you to everyone who has posted regarding this problem as it greatly assisted me in resolving my own issues with the DW1501 card. That was the last Gateway PC I purchased. I felt the same way 20 years ago when I purchased a Gateway PC. But the fact they chose to hide this information and in some places actually state incorrect info I can't help but feel a little cheated. If they had, I would have probably still bought these laptops and been prepared to buy a separate USB 5Ghz adapter. It would have been jolly nice if Dell actually mentioned that the cards in these laptops only supported 2.4Ghz networks when people were purchasing them and if they fixed their documentation. I would love if someone could prove me wrong in what I'm saying here, but sadly it looks like this network card will never connect to a 5Ghz network. Here's a link to Broadcom's page that also states that this device will only operate in the 2.4 GHz range: Which lists this device as the Broadcom product 4313, 2.4 GHz only model. On the Broadcom site I found the attached document: The DW1501 has a Broadcom vendor/device ID of 14E4:4727 device (you can see this if you view you adapter settings and click on Details, it's buried in one of the properties). While the Dell web site contains several documents which state that this card can handle 5Ghz Wireless N networks, most notably:Īnd to a lesser degree (DW WLAN Card Features) Spent a while sharing my desktop with tech support last night, but other than doing some of the things I had already tried (re-installing drivers, changing channel for my 5Ghz network on my Netgear 3700 router), I still couldn't see any 5Ghz networks from the laptop. I sure do wish I came and checked out these forums before I bought 2 Dell laptops (Inspiron 15r), thinking that I'd be able to use my 5Ghz Wireless N network with them.
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